Front Office Supervisor

Mersin HiltonSA

Job Description
Key Responsibilities

-Supervise the Front Office team and ensure smooth daily operations.
-Deliver excellent guest service and resolve guest concerns professionally.
-Coordinate effectively with other hotel departments.
-Ensure compliance with Hilton brand standards and operational procedures.

Required Skills and Expertise
Qualifications

-Minimum 5 years of Front Office experience, preferably in an international hotel.
-Very good command of English.
-Strong communication, leadership, and problem-solving skills.
-Proficient in Microsoft Office; experience with OnQ is preferred.
-Able to work flexible shifts in a fast-paced environment.