Job Description
Front Office experience in the hotel / leisure / retail sector
The ability to listen and respond to demanding guest needs
Excellent personal and presentation and communication skills
A passion for delivering exceptional levels of guest service
Very good knowledge of the Turkish and English language is mandatory
Required Skills
To receive and register guests on arrival using their names and adhering to Company standards at all times
Ensure that any reservations / enquiries are handled correctly and passed to the Reservations Department
Be thoroughly familiar with all company selling procedures and promotions
Record all cash received
Check and ensure the accuracy of all Reception floats
Be aware of hotel room availability at all times
Ensure the security of all cash, property and maintaining proper confidentiality of hotel and guest information
Ensuring exact compliance with registration and departure procedures and completion of all documentation necessary
To ensure whilst on duty the switchboard is attended to, promptly and efficiently ensuring that all calls are monitored, recorded correctly and messages passed on as quickly as possible to guests or management
Experience with the OnQ would be a plus
Front Office experience in the hotel / leisure / retail sector
The ability to listen and respond to demanding guest needs
Excellent personal and presentation and communication skills
A passion for delivering exceptional levels of guest service
Very good knowledge of the Turkish and English language is mandatory
Required Skills
To receive and register guests on arrival using their names and adhering to Company standards at all times
Ensure that any reservations / enquiries are handled correctly and passed to the Reservations Department
Be thoroughly familiar with all company selling procedures and promotions
Record all cash received
Check and ensure the accuracy of all Reception floats
Be aware of hotel room availability at all times
Ensure the security of all cash, property and maintaining proper confidentiality of hotel and guest information
Ensuring exact compliance with registration and departure procedures and completion of all documentation necessary
To ensure whilst on duty the switchboard is attended to, promptly and efficiently ensuring that all calls are monitored, recorded correctly and messages passed on as quickly as possible to guests or management
Experience with the OnQ would be a plus
Eleman.net'te yayınlanmaktadır. İlan No: 2607272
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Hilton Garden Inn Istanbul Airport
Sık Arananlar
Hesaplama Araçları
Net Maaş
Tazminat
Fazla Mesai
Yıllık İzin
Yıllık İzin Ücreti
İşsizlik Maaşı
Gelir Vergisi
Tüm Araçlar
